Help
Payment options
- Payment by Visa and MasterCard on the website
Delivery to the Nova Poshta branch
Delivery usually takes 1-3 days.
The delivery cost is calculated according to the delivery service's rates.
When receiving an order, you must have a passport or driver's license with you. Prepaid goods can only be received by the person for whom the delivery is made.
Delivery to Ukrposhta branch
Delivery of goods takes from 1 to 4 days throughout Ukraine.
The delivery cost is calculated according to the delivery service's rates.
When receiving, you must have your passport or driver's license with you.
Prepaid goods can only be received by the person for whom the delivery is made.
Returns and exchanges
According to the Law of Ukraine "On Protection of Consumer Rights", the buyer has the right to exchange the goods for a similar one within 14 days if the purchased goods did not fit in shape, dimensions, style, color, size or for other reasons, and if the product appearance, labels and the invoice document issued by the seller together with the goods are preserved. The exception is goods that are not subject to return under the Law.
Refund for goods
The funds for the returned goods paid for by you on the website are returned to the bank card from which the goods were paid.
The funds are refunded after the seller receives the goods and checks the condition of the goods.
The funds are returned within 1-3 days from the moment the seller receives the goods.
Contact information
KU ONKHM
Odessa, 5A Sofiivska Street
shop@ofam.ua